How L*Space Achieved 214% B2B Pre-Book Order Growth YOY using Full Circle and RepSpark

The Results L*Space Saw From Using RepSpark

• ERP Integration: Using the Full Circle ERP capabilities, sales reps were notified with the correct pre-book order information allowing them to guide the buyers to an optimal assortment.
• Pre-Book Orders: Added the capability for buyers to place prebook orders coupled with alerts to the team to finalize the sale with the best assortment.
• Value & Order Growth: B2B pre-book orders grew over 214% YOY with the average order value increasing to 28%. ​​

As a growing brand with new territories, buyers, and product lines, L*Space wanted to meet its growth demands and at the same time protect its brand image by ensuring its retailers had a proper representation of their collections.

By going digital and relying on the data provided, they have scaled and met the demands of their growing business.

By going fully digital with RepSpark, sales reps are able to manage the entire wholesale process from start to finish using the proper marketing tools to showcase their collection and manage their product with correct information. 

From high res images to integrated video and product information that was up-to-date, L*Space wanted a simple software that was easy to use and did it all. ​

RepSpark allowed L*Space to enable specific buyers to process their own pre-books. Once orders are placed corresponding sales reps are notified.

Reps can then review pre-books, look for opportunities to provide the perfect assortment, and use the Merchandise Board to visually showcase the products.

All this has led to B2B pre-book orders growth over 214% YOY with average order value increasing to 28%.

The Challenges L*Space Faced

• Self Ordering: L*Space was looking for a software platform that would allow select buyers to process their own pre-books.
• Notifications for Reps: With the changes, L*Space wanted to set up alerts in their system for corresponding sales reps to be notified when buyers submitted pre-book orders so that they could review, approve and look for opportunities to ensure the perfect product assortment for buyers. This would allow the sales team to continue to drive pre-booking and enable buyers to shop, especially when onsite visits were difficult. 

As of today, L*Space has transitioned to be completely digital with its catalog and has elevated their overall digital presentation of products using several RepSpark features. 

L*Space now uses integrated videos of models wearing each suit so buyers can see each product's fit, look, and feel.

L*Space established multiple catalogs and product assortments for different territories.

L*Space created Virtual Showrooms for their basics as well as for different color stories so buyers can understand the entire product mix with a growing line. 

Going forward, L*Space is expanding its reach to new buyers and territories with the confidence of knowing they have the B2B commerce in place to scale their business.